Privacy Policy at i777

1. Information We Collect

Personal Information You Provide

When you register an account or interact with i777's services, we may collect the following categories of personal information:

• Full name, date of birth, and nationality — used for identity verification and age verification (21+ requirement)
• Email address and mobile number — used for account communication and security notifications
• Residential address — used for compliance and Know Your Customer (KYC) verification
• Government-issued identification documents (e.g., National ID card, passport) — for KYC and responsible gaming checks

Information Collected Automatically

When you visit or use our platform, our systems may automatically record certain technical data, including:

• IP address, device type, operating system, and browser information
• Pages viewed, time spent on each page, and click patterns — used to improve user experience
• Geolocation data (country and region level only) — for regulatory compliance and fraud prevention

2. How We Use Your Information

i777 processes your personal data only for legitimate purposes directly related to providing our services. Specifically, we use your data to:

• Create and manage your i777 player account, verify your identity, and maintain account security
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely
• Send essential account notifications, transaction confirmations, and security alerts
• Comply with applicable legal obligations, anti-money laundering (AML) requirements, and fraud prevention measures
• Enforce our Responsible Gaming policies, including age verification (21+ only) and self-exclusion requests
• Analyze platform usage to improve game offerings, resolve technical issues, and enhance the overall experience for Bangladeshi players

We do not use your personal data for unsolicited marketing communications without your explicit prior consent. Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our support team.

3. Payment Data & Financial Information

i777 facilitates deposits and withdrawals through trusted Bangladeshi and international payment channels, including bKash, Nagad, Rocket, and Upay mobile banking services, as well as Visa and Mastercard. When you initiate a financial transaction, we collect the minimum payment information required to complete that transaction securely.

Full payment card numbers and mobile banking PINs are never stored on i777's servers. All sensitive financial data is handled by our payment processor partners, who maintain their own security certifications. Transaction records (amounts, dates, payment method type) are retained solely for audit compliance, dispute resolution, and regulatory reporting obligations.

4. Cookies and Tracking Technologies

i777 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with our site. A cookie is a small text file placed on your device when you visit our website.

We Use the Following Types of Cookies

• Essential cookies — required for core platform functionality such as session management, login state, and security token validation. These cannot be disabled without impacting your ability to use the service.
• Performance and analytics cookies — collect anonymized data about page usage to help us identify and resolve technical problems and optimize the player experience.
• Preference cookies — store your site settings such as language selection and display preferences so you do not need to reset them on each visit.

You may disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of i777 from working correctly. We do not use cookies to track your activity on third-party websites or to serve behaviorally targeted advertising.

5. Data Sharing and Disclosure

i777 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following strictly limited circumstances:

• Payment processors and banking partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — solely for completing your requested financial transactions
• Identity verification and KYC service providers — to comply with anti-money laundering obligations and verify player eligibility
• Technical service providers such as hosting infrastructure and platform security vendors — under strict confidentiality agreements that prohibit independent use of your data
• Law enforcement, regulatory authorities, or courts — when required by applicable law, court order, or to protect the rights, safety, or property of i777 or its users

All third parties with whom we share data are contractually obligated to process it only for the stated purpose and to implement security standards consistent with industry best practices.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected. For active accounts, data is maintained throughout the lifetime of your player account. For closed or inactive accounts, basic identification and transaction history is retained for a minimum of five years in compliance with standard financial record-keeping requirements.

When data is no longer required and there is no legal obligation to retain it, we apply secure deletion or anonymization procedures to ensure the data cannot be recovered or identified.

7. Your Rights Regarding Your Personal Data

As an i777 account holder, you have the following rights with respect to your personal information:

• Right of access — request a copy of all personal data we hold about you, along with information about how it is processed
• Right to rectification — request correction of any inaccurate or incomplete personal data we hold about you
• Right to erasure — request deletion of your personal data where it is no longer needed for the original collection purpose, subject to our legal retention obligations
• Right to object — object to processing of your data for direct marketing or where processing is based on legitimate interests
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at the email address provided in the Contact section below. We will respond to verified requests within a reasonable time frame and in accordance with applicable requirements.

8. Data Security

i777 employs a range of technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, server-side encryption for stored data, multi-factor authentication for staff access to sensitive systems, and regular independent security assessments.

While no internet-based service can guarantee absolute security, we continuously review and enhance our security practices in response to evolving threats. If you suspect your account has been compromised, please contact our support team immediately so we can take prompt protective action.

9. Third-Party Links

The i777 platform may, from time to time, display informational references to third-party services such as payment providers or game software studios. This Privacy Policy applies solely to information collected and processed by i777 and does not extend to any third-party websites or services that may be separately referenced. We encourage you to review the privacy policies of any third-party service before sharing personal information with them.

10. Children's Privacy and Age Restriction

i777 is strictly an adults-only platform. Our services are intended exclusively for individuals aged 21 and above. We do not knowingly collect personal information from persons under the age of 21. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete that information and close the associated account. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gambling services.

11. Changes to This Privacy Policy

i777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via the email address associated with their account.

Your continued use of i777's services following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way i777 handles your personal data, please do not hesitate to reach out to our dedicated privacy support team. We are committed to addressing all data-related inquiries promptly and transparently.

Email: [email protected] — Our support team is available 24/7 including Bangladesh public holidays.